Northstar Marketing Support Limited (“we,” “our,” “us”), trading as Northstar Marketing, is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and protect the information you provide to us when visiting our website (www.northstarmarketingsupport.com) and using our services.
Northstar Marketing Support Limited, registered in Scotland, SC387340. Registered office address, 22 Backbrae Street, Kilsyth, Glasgow, Scotland, G65 0NH.
1. Information We Collect
We may collect and process the following types of information:
a. Information You Provide Directly:
- Contact Form Submissions: When you fill out a lead form on our website, we collect the information you provide, such as your name, email address, phone number, and any additional details you choose to submit.
b. Information Collected Automatically:
- Cookies and Tracking Technologies: Our website uses cookies, including Google cookies, to track and improve user experience. This may include:
- Information about your device, browser type, and IP address.
- Data on how you interact with our website (e.g., pages visited, time spent on pages).
For more information about cookies, please see Section 6 below.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide the services you request.
- Improve our website, services, and user experience.
- Analyze website usage and visitor behaviour to better understand our audience.
- Comply with legal obligations.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: Where you have provided your explicit consent, such as when submitting a lead form or accepting cookies.
- Legitimate Interests: To improve our website and services and communicate with you about inquiries or requests.
- Legal Obligations: To comply with applicable UK laws and regulations.
4. Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share your information with:
- Service Providers: Third-party vendors, such as Google, to provide analytics and improve our website.
- Legal Authorities: If required to comply with a legal obligation or protect our rights.
5. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Lead form submissions will be kept for [insert retention period] unless you request their deletion sooner.
6. Cookies
Cookies are small files stored on your device to enhance your browsing experience. We use cookies for the following purposes:
- Analytics: To understand how visitors interact with our site.
- Performance: To ensure our site functions properly.
Managing Cookies:
You can manage or disable cookies through your browser settings. Note that disabling cookies may impact your experience on our website.
7. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request corrections to any inaccurate or incomplete data.
- Erasure: Request the deletion of your data where applicable.
- Restriction: Request a restriction on how we process your data.
- Objection: Object to the processing of your data for certain purposes.
- Data Portability: Request to transfer your data to another service provider.
To exercise any of these rights, please contact us at contact@northstarmarketingsupport.com.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no system can guarantee complete security.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal data.
10. Contact Us
If you have any questions about this privacy policy or how we handle your personal data, please contact us:
Northstar Marketing Support Limited
Email: contact@northstarmarketingsupport.com